- Welcome to our FAQ page. Whether you're applying for a New Zealand Visitor Visa, Student Visa, Work Visa, or Residence Visa, this guide answers the most common questions about our self-paced online visa training courses. Our goal is to empower you to submit clear, complete, and INZ-compliant applications — without incurring high costs, delay, or confusion.
We provide step-by-step online courses that teach individuals how to prepare and submit their own New Zealand visa applications using Immigration New Zealand's (INZ) online systems. Each course includes:
- Document suggestions aligned with INZ instructions
- Clear guidance on how to use INZ's online platforms
- A final self-check quiz to boost your confidence before you apply
We currently offer self-guided courses for:
- Visitor Visas (for holidays, family visits, business trips, conferences, etc.)
- Student Visas (for full-time study in NZ)
- Work Visas (including Accredited Employer Work Visa & other pathways)
- Residence Visas (Skilled Migrant, Partner of NZer, Parent Category, etc.)
All content is based strictly on public immigration instructions and official INZ resources.
Yes, absolutely. Our courses are also great for applicants who want to understand the process better, even if they’re using a licensed adviser or lawyer. However, our materials are not a replacement for personalised legal or immigration advice.
No. We do not offer immigration advice. Everything we provide is for general education only and sourced from publicly available, open-source content on INZ’s official platforms.
We strongly encourage you to consult a licensed adviser or lawyer if you need individual, case-specific help.
No. Not even Licenced Advisers or Lawyers can guarantee an approval. Immigration New Zealand makes the final decision. However, our courses help you understand INZ requirements, submit complete documentation, and avoid the most common reasons for delays or refusals.
Each course includes:
- A complete visa overview (purpose, eligibility, common sub-types)
- Tips on gathering and presenting evidence properly
- Step-by-step information on lodging complete and decision-ready applications
- Legal disclaimers and best-practice reminders
Some courses also include special topic lessons (e.g., how to respond to an RFI or PPI letter from INZ).
Yes! All of our content is fully online and available 24/7 from anywhere in the world. All you need is an internet connection and an email address.
As our courses deliver instant digital access, we do not offer refunds unless there is a technical issue that prevents access. Visa outcomes are determined solely by Immigration New Zealand, and we do not offer refunds for declined applications.
Please read our Terms of Use page for more details.
No. Course access is for individual use only. Sharing login credentials is a violation of our Terms of Use. However, we can offer group rates or bulk access for families, schools, or support groups — just contact us for details.
If you have any technical issues or questions about courses or access, email our team at:
info@kiwivisahub.co.nz
We respond to most inquiries within 1–2 business days.